The owners are great! They do excellent work.
The nail lady yelled at me and treated me horrible. I asked prior to my pedicure if it was a spa pedi if they would include paraffin wax or hot stone massage she said yes " have a seat" . There was nothing spa about it aside for the chair. No extras. When I go I want to relax and feel good. Its not just about having my toes painted. Am I right? I asked if I could pay to add on time I never had anyone get upset with me for asking to spend more money. It was horrible!
Got my Gel nails and toes done on a monday, by friday they were cracked and chipped on my hands, went back for a new pedicure that day, and also to have them fix my nails. The woman essentially accused me of chipping them on purpose. Then the man snatched my hand to look at the chips on my nails. RUDE!! then a different woman was doing my pedicure whhile i waited for the first lady to fix my nails. I liked the pedicure lady, she was kind and very precise with her work. I asked her her name so i could request her to do my nails from now on. She told me, then the other lady cut in and flat out said no, she wont do your nails I will do your nails. Then the lady that was doing my pedicure closed up and didn't talk to me for the rest of the time almost as if she was in trouble. I don't know if that first lady was the boss but she does not know how to treat her customers and I don't feel she has the right to tell a customer who will do my nails and who won't. Especially if I requested her. The rude lady then checked me out and rush me through the process as if trying to get me out of the salon. NEVER GOING BACK. DO NOT GO HERE. THEY ARE RUDE, AND HAVE AWFUL CUSTOMER SERVICE.
I been there a couple of times and They don't greek me good like they greek American people. I show the guy who did my nails a picture of what I want and he said okay, but didn't even look at the picture he were looking somewhere else. He were rushing doing my nails and the next thing I saw was my two pinky were bleeding and he still didn't said anything. When he's done I look at my nails it doesn't look like the picture I show him I wanted a round shape and he make them sharp. I ask him to help me find the same color like the picture and he said you can go look over there all the colors is over there (so rude) and he walk away to the back.
Only place to go for Ur nails! Fun and friendly!
Spa Nails is a US Hair Care Studio based in Storm Lake, Iowa. Spa Nails is located at 801 Lake Ave N, Storm Lake, IA 50588, USA.
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